Robust technological devices and outstanding digital product/services have been provided by Apple, Inc. The corporate mission is to bring the most effective personal computer products and support to the customers. Apple has a large presence in Singapore. Singapore and the Apple partner recently used Apple Watch to facilitate healthier lifestyle changes through technology in national health initiatives.
Apple is preparing to open a new, watertight Apple store in
Singapore. The new shop is on the waterfront of the state-city, in a sleek giant
orb that shines up during the night. After the luxury hotel it will be part of,
it will be called Apple Marina Bay Sands.
Apple needs to start looking at the specialist team for the new store that still is open. AOS Fraud Prevention Specialist is one of the most important experts
Job Analysis
Job analysis is a method in which data on the content and human requirements of workers and the context in which jobs are done is gathered and evaluated.
Job title
AOS Fraud Prevention Specialist
Job Overview
Apple is a place where people meet and do their utmost. We
build goods and events together that people couldn't have dreamed once and
without now. If you are happy to be able to make a real contribution and form a
group where we are proud to be one of the diversified and most comprehensive
businesses in Singapore to collaborate for Apple, it could be your future
career...
Apple Online Store Fraud Mitigation Unit is a team of professionals with a high impact aimed at optimizing retail online by online shopping reducing risks. It is important to have good analytical skills and the ability to offer market priority always. The team is looking for someone to come in and change things.
Tasks
- Show good judgement and make informed decisions
- Could sustain a constructive position in a workplace with
high tension / full throttle
- The potential for flexible working and decision-making
- SAP and Sonar are familiar
- Really looking for opportunities to get input when
collaborating with a specific team
- Correspond to diverse markets efficiently in contact and style.
Duties
•
The AOS Disputes committee
investigates and settles the RCDX fraud protection team's credit card
conflicts.
• You can also collaborate with the Banking, Payment and Fraud Admin border departments in order to address challenges pertaining to chargeback partners and consumer issues, in addition to facilitating client communications.
Responsibilities
•
As AOS Dispute Specialist you may facilitate production
customer communications and follow up customer needs over the phone or the
email address.
•
Respond to border team requests and essential products -
Process repayments/returns for unpaid fees.
•
Proactively pursue feedback recovery incentives.
Job specifications(Format of KSAO)
Knowledge:
- Preferred or comparable bachelor's degree
- Successful transition to diverse audiences in expression and
modes
Skills
• Ability to analyze and fix
problems
• Strong written and verbal messages
• Consumer and attention to detail
• Handling both relaxed and vague
jobs
• Special teammate passionate about the safety of consumers.
Other characteristics
- Dedication
- Confidence
- Reliability
- Teamwork
- Independence
- Leadership
- Interpersonal/communication skills
- Self-awareness
- Integrity
We at Apple agree that the overall
customers experience is guided by vigilance in a friendly atmosphere,
imagination and ingenuity. We assume that any encounter with consumers is a
chance to appreciate, connect and promote.
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